Terms and Conditions for Pre-orders

These terms and conditions ("Terms") govern the pre-order process for products ("Pre-Orders") offered by Kalon Premium Apparel ("Company," "we," "us," or "our"). By placing a Pre-Order, you agree to be bound by these Terms. Please read them carefully before placing a Pre-Order.


1. Pre-Order Process:

a. To place a Pre-Order, you must add the item you would like to Pre-Order to your cart, via the Pre-Order Tab, and checkout.

b. Upon checkout the delivery fee will be automatically calculated and added to the Pre-Order.

c. You will be notified on the order status of your Pre-Ordered items, and an email will be sent with your order tracking details once the products are shipped.


2. Availability:

a. Pre-Orders are subject to availability. Placing a Pre-Order does not guarantee the availability of the product.

b. We will make reasonable efforts to fulfill all Pre-Orders. However, in the event that a Pre-Order cannot be fulfilled, we will notify you and provide a full refund.


3. Price and Payment:

a. The price of the product offered is fixed, no changes will be made to the pricing of products.

b. You will be charged the full amount of the Pre-Order at the time of placing the Pre-order, including shipping.

c. All payments for Pre-Order are final and non-refundable, except as provided in these Terms.


4. Delivery:

a. Estimated delivery dates for Pre-Orders are 15 working days.

b. We will make reasonable efforts to deliver the products within the estimated timeframe. However, delays may occur due to factors beyond our control.

c. We will notify you of any significant delays and provide updates on the status of your Pre-Order.


5. Cancellation and Refunds:

a. You may cancel your Pre-Order at any time before the product is shipped.

b. To cancel a Pre-Order, please contact us at Refunds for canceled Pre-Orders will be processed within a reasonable timeframe.

c. Once the product is shipped, Pre-Orders are non-refundable except as required by applicable law.


6. Changes to Terms:

a. We reserve the right to modify these Terms at any time without prior notice. 

b. Any changes to these Terms will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for updates.


7. Limitation of Liability:

a. In no events shall the Company be liable for any direct, indirect, incidental, special or consequential damages arising out of or in any way connect with the Pre-Order process.

b. Our total liability, whether in contract, warranty, tort (including negligence), or otherwise, shall not exceed the total amount paid by you for the Pre-Order.


8. Governing Law:

a. These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa., without regards to its conflict of law provisions.

b. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa.


By placing a Pre-Order, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not place a Pre-Order.